Start with the question being asked

An officer may meet someone exploring training, premises information or a local programme. A profile can identify the public role and link approved resources with clear descriptions. The useful step is matching the enquiry to an appropriate destination, not suggesting that every service or programme applies to every business.

Keep the official process visible

Direct applications and eligibility questions to the responsible public service. A Tap Tap Go introduction should not imply preferential treatment or a decision on an application. By making the correct route easy to revisit, the officer can help someone prepare a more focused and informed next conversation.

Imagine this

A hypothetical scene

A hypothetical founder asks an officer about a local training programme at a public event. The profile leads to the official information page. The founder checks the requirements and prepares an enquiry, rather than assuming the informal conversation reserves a place.

Make it practical.

Use this checklist as you read. Checks are not stored.

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.