Separate the friendly introduction from operational details

A liaison profile can identify the operator, describe the role and link official passenger information. A traveller may want to ask about facilities, community engagement or where to find service updates. Clear labels help them reach the relevant page rather than rely on details remembered from a casual conversation.

Let current operations speak for themselves

Use the operator’s actual information channels for schedules, booking and service changes. Tap Tap Go can keep the liaison contact and public resources together, but it should not suggest that a profile view confirms a sailing or a place aboard. Operational arrangements remain with the ferry service.

Imagine this

A hypothetical scene

A hypothetical resident meets a liaison officer at a harbour event. The profile points to official passenger resources and the community contact. The resident checks the operator’s current information before planning a journey rather than relying on a timetable mentioned informally.

Make it practical.

Use this checklist as you read. Checks are not stored.

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