How the feature helps

Tap Tap Go’s experience model includes loyalty programmes; the organiser’s current rules determine the qualifying actions and benefits. Identify the product, service or experience covered and any relevant availability requirement. Confirm the redemption process in the actual programme. Keep optional purchases separate and avoid implying that a loyalty item can be converted into money unless the current terms genuinely provide that arrangement.

The useful outcome

The member should be able to recognise the promised benefit and the business should be able to fulfil it consistently. A clear instruction reduces the chance that a positive loyalty moment becomes a dispute over an ambiguous description or an assumed entitlement beyond the programme’s scope.

Imagine this

A hypothetical scene

A member redeems a defined event benefit. The instruction explains the included experience and how attendance is confirmed, rather than using a broad premium access label that could be interpreted as entry to every future event.

Make it practical.

Use this checklist as you read. Checks are not stored.

References & further reading

Tap Tap Go Journal — publisher and product context ↗

Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.