TAP TAP GO
Review practical interaction barriers
Check readable text, clear focus, meaningful labels and the ability to understand errors without relying only on colour. Ask the payment provider about its accessibility documentation and supported assistive-technology testing. Include the transition from your profile to the external checkout. The user's experience spans both surfaces, so a carefully designed starting page does not solve a difficult amount field, unclear confirmation or inaccessible support route later in the journey.
Offer a safe alternative route
Provide an accessible way to ask for assistance without requiring the customer to send full payment credentials to staff. Train the team to explain the process and use provider-approved alternatives when available. Invite appropriately conducted feedback from users with different access needs. The aim is an operationally usable purchase experience, not an unsupported declaration of compliance based on a quick visual inspection. Document unresolved barriers and address them with the responsible provider before describing the journey as fully accessible.
Hypothetical example
A hypothetical consultant's payment page uses pale text over a photograph. A usability review shows the amount is hard to read on a phone outdoors. The seller improves contrast and checks the external checkout too, making the premium visual style support the purchase instead of obscuring essential information.
Make it practical.
Use this checklist as you read. Checks are not stored.References & further reading
Background reading — PCI Security Standards Council: merchant resources ↗Published by Tap Tap Go. Product availability and eligibility vary by programme and market. About our stories.
