Describe the team’s responsibilities

A family exploring support may encounter several professionals with overlapping titles. A profile can explain the coordinator’s role and link approved general service information. Use respectful language that describes the programme without making assumptions about a particular learner’s circumstances or needs.

Move individual discussions into suitable channels

A shared introduction should not become a place for educational or health records. Explain how families can use the organisation’s established contact process for individual questions. Tap Tap Go helps people identify the right professional; decisions about support belong in the appropriate professional and institutional setting.

Imagine this

A hypothetical scene

A hypothetical family meets a coordinator at a school information event. The profile outlines the team’s responsibilities and approved enquiry route. They arrange a private discussion rather than posting personal details while trying to understand whom to contact.

Make it practical.

Use this checklist as you read. Checks are not stored.

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