Match evidence to the scope

List the agreed deliverables and the checks used to assess them. Include current versions, test results and any unresolved items. Avoid presenting a polished final demonstration as the only evidence of completion. The receiving team should be able to inspect the work at its own pace and understand what is included. Keep optional or future work clearly separate from the agreed scope.

Record exceptions and ownership

If an item is incomplete or needs follow-up, describe it precisely and assign an owner. Confirm who can accept the work and how the decision will be recorded. Include operating instructions and support contacts where relevant. A handover should transfer usable responsibility, not merely files. Review whether the receiving team has the access and knowledge needed to use what has been delivered.

Put the guide to work

Ask the receiving team to complete one routine operating task using only the handover material. This is a practical test of usability. If they need extensive help from the project team, identify the missing instructions or access before treating the transfer as complete.

Imagine this

Hypothetical example

A supplier hands over an enterprise profile system with a successful demonstration but no administrator guide. The acceptance pack identifies the missing operating material, assigns an owner and keeps the item open until the receiving team can manage routine updates independently.

Make it practical.

Use this checklist as you read. Checks are not stored.

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